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Why You Should Be Texting on Your Business Phone Number

Jared

May 22, 2025

When I signed up, I found scores of texts from potential clients that I'd been missing out on

šŸ”“ Unlocking the Power of Business Texting: Why Your Phone Number Should Be Text-Enabled

In today’s fast-paced, mobile-driven world, communication preferences have shifted dramatically. Customers expect quick, convenient ways to interact with businesses—and texting is at the top of the list. If your business phone number isn’t text-enabled, you could be missing out on meaningful connections, new leads, and increased revenue.


šŸ“± Why Texting on Your Business Number Matters

When customers want information quickly or have a simple question, they often default to texting. It’s discreet, fast, and convenient. But here’s the catch: if your business number isn’t set up to receive and send text messages, you won’t even know when someone tries to reach you via SMS.

We’ve seen it time and again—once a business activates texting on their number, they’re surprised to discover a backlog of messages they never knew existed. Those missed texts? They could be appointment requests, product inquiries, or even sales-ready leads.


āœ… The Benefits of Business Texting

  1. ⚔ Immediate Customer Engagement: People are more likely to open and respond to a text than an email or voicemail. With open rates exceeding 90%, texts offer a direct line to your customers’ attention.

  2. ā±ļø Convenience and Speed: Texting allows you to answer questions, confirm appointments, or send updates in real-time—without the long delays that often come with phone tag or crowded inboxes.

  3. 😊 Improved Customer Satisfaction: Giving customers the option to text enhances their experience. It shows that your business values modern communication and respects their time.

  4. šŸ‘„ Efficient Team Communication: With a centralized texting platform, your team can manage conversations across departments, track interactions, and respond more efficiently.


šŸ“¬ Don’t Miss Out: Your Number Might Already Be Getting Texts

One of the biggest surprises for many businesses is discovering that people are already texting their number—especially if it's posted on Google, social media, or signage. Without a system in place to capture and respond, those texts go unanswered, and those potential customers turn elsewhere.

By enabling texting, you’ll finally see what you’ve been missing—and start turning those messages into meaningful interactions.


šŸ“¢ Texting Campaigns: More Than Just Conversations

Beyond one-on-one texting, you can launch powerful texting campaignsĀ to drive engagement. Whether you're promoting a sale, sending appointment reminders, or sharing important updates, texting campaigns offer:

  • High engagement rates

  • Personalized messaging

  • Timely delivery

  • Easy tracking and reporting

It’s one of the most effective ways to stay top-of-mind with your audience.


āš–ļø Stay Compliant with FCC Regulations

While the benefits are clear, it’s important to note that business texting comes with some regulatory requirements, particularly under FCC guidelines. Businesses must obtain express written consent before sending promotional texts and ensure opt-out instructions are clearly provided. Using a reputable texting platform can help you manage compliance and avoid costly penalties.


šŸš€ Ready to Text-Enable Your Business Number?

Modern customers expect modern communication. Text-enabling your business number isn’t just a tech upgrade—it’s a business advantage. You’ll boost customer satisfaction, increase conversions, and finally tap into the conversations that have been happening without you.


Let’s bring your number into the future—because your customers are already there.


If you'd like to chat about your options and what would work best for your business, reach out by phone: 801-373-7779, email von@hello1983.com, or using this link:



Phone

801-373-7779

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